This Privacy Policy explains how Panhandle AI Solutions (“we,” “us,” or “our”) collects, uses, stores, and protects your personal information when you interact with our website or order our services.
By accessing or using our website or Services, you agree to this Privacy Policy. If you do not agree with its terms, please do not use our Services.
1. Information We Collect
We only collect the information you voluntarily provide when placing an order or communicating with us directly. This may include:
Name
Email address
Phone number
MLS number or listing details related to your order
All payment transactions are securely processed by our third-party payment provider, and we do not store your payment details on our servers.
2. How We Use Your Information
We use the information you provide to:
Process and fulfill your AI Listing Video order
Communicate with you regarding your order, revisions, or delivery
Provide customer support and respond to inquiries
Maintain business and accounting records as required by law
We do not use your data for marketing without your consent and do not sell, rent, or share your personal information with third parties for promotional purposes.
3. User-Provided Content
When you submit images, videos, text, or other materials (“User Content”) for video creation, you grant Panhandle AI Solutions a limited, non-exclusive, royalty-free license to use that content solely for the purpose of producing your ordered video(s).
You represent that you have the necessary rights to use and provide this content. We may feature short clips or excerpts of finished videos in our own portfolio or marketing materials unless you opt out in writing by contacting [email protected].
4. Data Storage and Security
We store your information securely using reputable, industry-standard cloud services.
We take reasonable precautions to protect your data from loss, misuse, or unauthorized access.
We retain order information only as long as necessary to complete your project, maintain business records, or comply with legal obligations.
5. Your Rights
You may request to:
Access the personal information we hold about you
Correct or update inaccurate information
Request deletion of your data once your project is complete
To exercise any of these rights, contact us at [email protected].
6. Cookies and Tracking Technologies
We may use cookies or similar tracking tools to improve website functionality and user experience. You can adjust your browser settings to refuse cookies or notify you when cookies are being sent.
7. Third-Party Services
We may use third-party service providers (e.g., payment processors, hosting platforms) to operate our business. These providers are contractually obligated to handle your data securely and use it only for the purpose of delivering our Services.
We are not responsible for the privacy practices of third-party websites linked from our site.
8. Children’s Privacy
Our Services are intended for adults and are not directed toward children under 13. We do not knowingly collect personal information from children. If we learn that a child has submitted data, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted on our website with an updated effective date. Continued use of our Services after any updates constitutes acceptance of the revised Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
📧 Email: [email protected]
🌐 Website: www.panhandleaisolutions.com