These Terms of Service ("Terms") govern your access to and use of the website, services, and communications provided by Panhandle AI Solutions ("we," "us," or "our").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not access or use our Services.

1. Services Provided

Panhandle AI Solutions provides AI services, including but not limited to:

AI Listing Videos: Creation of customized videos for real estate listings, marketing, and promotion.

AI Listing Info Bots: Automated communication agents designed to interact with clients or potential customers via text messages and voice calls, providing information about listings.

2. User Accounts

While specific account creation details are not outlined, if you are required to create an account to access certain Services, you agree to:

Provide accurate, current, and complete information during the registration process.

Maintain the security of your password and identification.

Promptly update your registration data and any other information you provide to us to keep it accurate, current, and complete.

Be responsible for all activities that occur under your account.

3. User Responsibilities and Conduct

You agree to use our Services only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Services. You agree not to:

Use the Services for any illegal or unauthorized purpose.

Upload, post, or transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable.

Interfere with or disrupt the integrity or performance of the Services or data contained therein.

Attempt to gain unauthorized access to the Services or its related systems or networks.

Use the Services to send unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation.

4. Intellectual Property Rights

4.1. Our Content: All content, features, and functionality on our website and within our Services (including but not limited to text, graphics, logos, images, software, and the compilation thereof), are the exclusive property of Panhandle AI Solutions and are protected by copyright, trademark, and other intellectual property laws.

4.2. User-Provided Content: By submitting images, videos, text, or other content ("User Content") to us for the purpose of creating our services, you grant Panhandle AI Solutions a limited, non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and create derivative works from the User Content solely for the purpose of providing the services you have ordered.

You represent and warrant that you own or have the necessary rights and permissions to use and submit the User Content to us, and that our use of the User Content in accordance with these Terms will not infringe upon the rights of any third party. You agree to indemnify and hold us harmless from any and all claims arising from our use of User Content provided by you.

4.3. Final Product Ownership and Use: You acknowledge that the final AI-enhanced video produced by us is our property. We grant you a limited, non-exclusive, perpetual license to use the final video for the purpose for which it was created (e.g., real estate listings, marketing, and promotion).

Furthermore, you agree that Panhandle AI Solutions may use short clips or excerpts of the final video in our own marketing materials, case studies, or on our website to showcase our work. If you do not wish for your video to be used for our promotional purposes, please notify us in writing at [email protected].

5. Revision Policy

Upon the initial delivery of your final product, you are provided with a single revision period to ensure your complete satisfaction. We kindly request that you consolidate all feedback and revision requests into one comprehensive submission. We are committed to accommodating reasonable adjustments to the product; however, any further revisions beyond this single period are at our sole discretion. Once this revision period is complete and the updated version is provided, we will consider the product to be accepted and no further modifications will be made unless otherwise agreed upon in writing.

6. Satisfaction Guarantee and Refunds

We stand behind the quality of our services with a 100% money-back guarantee. If, after utilizing the included revision period (as outlined in Section 5), we are still unable to deliver a final product that reasonably aligns with the agreed-upon project scope and quality standards, you may request a full refund. To be eligible:

You must submit your refund request in writing within [X] days of final delivery.

Your request must include specific reasons why the delivered product did not meet the agreed-upon expectations.

Refunds are evaluated in good faith and granted when we are unable to reasonably fulfill the core deliverables, even after revision.

We are committed to doing everything we can to deliver a result you’re happy with — and if we can’t, we’ll make it right.

7. Payment and Billing

Payment for our Services will be processed through a third-party payment processor. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. All payments shall be in U.S. dollars.

8. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. PANHANDLE AI SOLUTIONS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THEIR SERVICES, OR THE INFORMATION, CONTENT, OR MATERIALS INCLUDED THEREON. YOU EXPRESSLY AGREE THAT YOUR USE OF OUR SERVICES IS AT YOUR SOLE RISK.

TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, PANHANDLE AI SOLUTIONS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. PANHANDLE AI SOLUTIONS DOES NOT WARRANT THAT THE SERVICES, THEIR SERVERS, OR E-MAIL SENT FROM PANHANDLE AI SOLUTIONS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

9. Limitation of Liability

IN NO EVENT SHALL PANHANDLE AI SOLUTIONS, NOR ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; (III) ANY CONTENT OBTAINED FROM THE SERVICES; AND (IV) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

10. Indemnification

You agree to defend, indemnify, and hold harmless Panhandle AI Solutions and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) Content posted on the Service.

11. Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of the state of Florida, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Services, and supersede and replace any prior agreements we might have between us regarding the Services.

13. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Services.

14. Contact Us

If you have any questions about these Terms, please contact us:

Panhandle AI Solutions Email: [email protected]

Website: www.panhandleaisolutions.com